Privacy Policy

To be written

Date this policy was last revised. Update it whenever the text below changes.

To be written

Legal entity name, that we are a service-area business covering Nashville, Middle Tennessee & Southern Kentucky, and how to reach us. Do NOT publish the registered street address — it is deliberately excluded from the site and from the structured data.

To be written

State that it covers this website, the assessment request form, phone calls to our tracked numbers, and the text-message program.

To be written

Name, phone, email, property location, what you tell us about the problem, any photographs you upload, and basic analytics about how you reached the site. Say what each is used for.

To be written

Around that sentence: describe the message program itself — that texts relate to an assessment the recipient asked for, that frequency varies, that message and data rates may apply, and that STOP ends texts while HELP asks for help. This must match the consent wording in lib/leads/consent.ts and the text registered with the carriers.

To be written

Name the operational providers — call tracking, hosting, database, email delivery, payments — and say plainly that they process data on our behalf and are not given it for their own marketing. Must not contradict the section above.

To be written

How to opt out of texts (STOP, or simply asking us), how to ask what we hold, and how to ask us to delete it. Note that opting out of texts does not stop us answering a request by phone or email.

To be written

Retention periods and a plain description of safeguards.

To be written

Phone and email for privacy questions. Keep consistent with the contact details elsewhere on the site.